Frequently asked questions

Product

What are your desks made of?


Our tables tops are made of High-Pressure Melamine Laminate Finish Particle Board. For the Pro Converter, the base is black powder-coated steel. For the Slim and the Ultra-Lite Converters, the bases are made of aluminum. For the Levit8, the surface is made of water and stain-proof acrylic canvas.

Our Full-Sized Standing Desks are made of Carbon Steel and their table tops are made of laminated particle board.




Can the Levit8 support my laptop?


As a portable option to our standing desks, our Levit8's are able to support any laptops 11" and above! See our size chart here for a better idea.




Are Standing Desks for me?


Our standing desks are for people who do a lot of work seated at a desk with documents, their computer, or other gadgets. Our desks allow you to take standing breaks and avoid back pain and excessive sitting/sedentary lifestyles.

Height-adjustable Standing Desks are a huge global trend that has been consistently growing in both the world's most developed countries (US, UK, Germany, Japan, Australia, etc.) and the most advanced companies (Amazon, Apple, Facebook, Google, etc.) as well. We at Stance believe in the positive effects and health benefits of using ergonomic tools such as standing desks.




What is the difference between the Single and Dual Motor?


The main differentiation of these electric standing desks is the speed of adjustment. The dual motor adjusts faster than the single motor. Also, with more moving parts, the single motor desk tends to develop a sound as it adjusts over time, but such is tolerable.




Are our products customizable?


Yes, for a fee based on what you want to include. For chairs, custom colors are available with minimum order of 5. Contact us for more details.




Why should I choose Stance over other options?


Stance offers quality standing desks, converters, and accessories at a price that is unmatched by our competitors. We are the most affordable option in the Philippines without sacrificing quality and efficiency.




How much weight can our products hold?


Our products can hold sufficient amount of weight. For the Pro Converter, it can hold up to 25 lbs.
For the Basic and Pro-X Converters, they can hold up to 33 lbs. For the Ultra-Light Converter, it can hold up to 22 lbs. For our Full-Sized Standing Desks, they can hold up to 90 kg




Is it hard to raise our products with all my equipment on top?


Not at all! Our manual sit-stand products include a gas spring hovering system mechanism that manages weight and allows you to easily lift and lower it in just a few seconds. Our electric models have a powerful but quiet motor for smooth raising and lowering. Just don't exceed the prescribed weight capacity of your model!




Where are your products manufactured?


We have several different partner manufacturers located across provinces in China: Ningbo, Shenzhen, and others.

We help improve the local wood industry by supporting domestic products. Our tabletops are 100% sourced locally in the Philippines.




How do I get featured as a sucess story on our website?


We love to hear about our customers' stories and experiences with our Standing Desks. Please kindly send your story and photos to hello@stancephilippines.com




What is the difference between the Stance Basic and Pro?


For our Desk Riser Series, the Basic and the Pro differ mainly on table size. The Pro is more spacious than the Basic.





Warranty & Service

Do you have a return policy?


Yes! If ever you're not satisfied with your height adjustable desk, we have a 7-day money back guarantee.




What is covered in the warranty?


The warranty offered by Stance covers defects in material or workmanship in the products when delivered to you. Parts that are broken during the warranty period are replaced for free.




What is your Lifetime Service Guarantee?


Our Lifetime Service Guarantee guarantees repair services even after the warranty period. Parts can be replaced at cost.




How long is the warranty period?


Since we want you to be satisfied with our products to the fullest, we offer varying warranty periods. Full Sized Desks: 5 year warranty Ergonomic Chairs: 3 year warranty Desktop Risers: 2 year warranty





Purchase

Can I see a unit first before purchasing one?


Yes! We have display units available for viewing upon appointment. Kindly reach out and set an appointment at +63 917 931 9996 or email us at hello@stancephilippines.com




How much is shipping?


Shipping is free for Metro Manila for every Stance product! For orders outside Metro Manila, we kindly ask for the customer to take care of an additional delivery charge.




How do I pay via Bank Deposit?


1. Proceed to checkout and select "manual payment" as your payment method! 2. Deposit payment to Athenium Enterprises (BPI) 4250-0092-03 3. Send a picture of your deposit slip to hello@stancephilippines.com 4. We'll confirm your delivery & have your desk brought to your doorstep!




How do I pay via Cash On Delivery?


We only offer this for deliveries within Metro Manila 1. Proceed to checkout & select "Manual payment" as your payment method. 2. Please immediately prepare cash payment for our courier! 3. We'll send you a message confirming your order. 4. Simply wait 1-7 days for our courier to come to your doorstep with your new standing desk.




Do you accept payment on installments?


Yes, we do! We accept 0% installments at 3 months! Kindly select the Manual Payment method upon checkout and and then email us your order number.




What payment methods do you accept?


Please refer to this diagram for the payment methods we accept.





Dealerships

How do I become a reseller/authorized dealer?


Please contact our marketing and sales representative for more information through email at hello@stancephilippines.com. We will contact you as soon as possible.





We accept Installments! Kindly select the "Manual Payment" method upon checkout and then email us at orders@stancephilippines with your order number. 

Customer Service is our priority.

Chat with us: our representatives are there to address your concerns 7 days a week! 

+63 916 690 6979

Quezon City 1101 Philippines

©2019 by Stance | Egonomics Inc.